| Ceremonies | - Hygiene measures as identified in Risk Management.
- live streaming participation from home.
- Post-service catering available on approval with COVIDSafe measures in place.
- Hand sanitiser provided to visitors.
- Requisite PPE provided to staff.
- Common use equipment and surfaces to be sanitised.
- Perpetual wreaths and wreath tables provided with hygiene measures in place.
- Chairs to physically distanced.
- Physical distancing messaging incorporated into MC preambles.
- Additional VEO support provided.
| As above | Weekly team meetings and daily briefings. |
|---|
| Visitors | - Visitor Centre Information Desk encourages physical distancing
- Visitors provided with hand sanitiser on arrival.
- First Aiders to be provided with requisite PPE.
- Compliance with Emergency Evacuation Management Plan – North and South doors unlocked but closed – VEO present at all times.
- Visitors are encouraged to collect their own maps and QR code provided for map on own personal device.
- The Books of Remembrance opened for visitors with appropriate hygiene and distancing measures.
- Limited cloaking provided.
- Visitors’ Book replaced with sign encouraging online reviews.
| As above | Weekly team meetings and daily briefings. |
|---|
| Retail | - Barrier screens at both retail counters.
- Contactless payment encouraged.
- If handling cash, PPE and/or sanitiser is to be used.
- Physical distancing floor decals at queuing points.
- Staff will sanitise their hands after receiving and unpacking deliveries.
| As above | Weekly team meetings and daily briefings. |
|---|
| Tours | - Contactless payment encouraged.
- If handling cash, PPE and/or sanitiser is to be used.
- Individual uniform provided.
| As above
. | Weekly team meetings and daily briefings. |
|---|
| Team | - Staff to follow current guidelines on use of face masks and PPE.
- All VEOs to be provided with individual uniform – no shared uniform.
- All shared equipment and surfaces to be sanitised between uses.
- Face masks to be considered when engaging face to face with large groups and/or when physical distance of 1.5m cannot be maintained.
| As above | Weekly team meetings and daily briefings. |
|---|
