Accessibility Guide
View an Accessibility Guide for the Shrine of Remembrance
Accessible Parking
Accessible car spaces are available opposite the Shrine on both sides of Birdwood Avenue.
Accessible Toilets
Accessible toilets are located on both the north side and south side of the building (accessible by lift)
Assistance Animals
The Shrine of Remembrance welcomes all visitors with assistance animals (such as guide dogs) certified by a registered authority.
Assistive Hearing / Hearing Loop
The Shrine's Auditorium includes a hearing loop for patrons who are d/Deaf or hard of hearing and who have a hearing aid. Most major remembrance services include an Auslan interpreter.
Companion Cards
The Shrine is pleased to accept the Companion Card for all visitors with a disability, who require a companion at all tours and events, upon presentation of a valid Companion Card at the time of booking. For more information on the companion Card program and to apply please visit companioncard.vic.gov.au(opens in a new window).
Food and drinks
The Shrine offers a selection of sandwiches, cakes, confectionary and hot and cold drinks in the Visitor Centre, in a wheelchair accessible area.
Lift & Escalators
Lift access is available to the Galleries of Remembrance, Crypt, Auditorium, and Sanctuary. The Visitor Centre and the Education Centre are step-free. The lift does not extend to the Balcony.
Lift dimensions:
SANCTUARY
Door 900w x 2090h
Cabin 1010w x 1040d
NORTH GALLERY
Door 895w x 2100h
Cabin 1390w x 1450d
SOUTH GALLERY
Door 980w x 2090h
Cabin 1270w x 2090d
Social Script
Download a Social Script for the Shrine of Remembrance
Signage
Key service signage located around the venue are also presented in Braille.
Visiting information in other languages
Please click here for visiting information in the following languages:
Website
The Shrine of Remembrance aims to meet level AA of WCAG 2.1 as part of a commitment to provide a website that is accessible to the widest possible audience, regardless of technology or ability.
Wheelchairs
Wheelchairs are available for loan during your visit (subject to availability).
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