The Corporate Services team bears responsibility for finance, HR, facility maintenance, corporate governance and compliance and works closely with the CEO, Visitor Experience, Public Programs teams and various external parties to safeguard and maintain the Shrine and ensure that administration and operations are managed efficiently. Significant project and improvement works completed in the year include:

    • Internal audits of Retail Banking, Treasury and Cash Handling, OH&S Management and Post Finance System Implementation,
    • implementation of new retail point of sale system,
    • implementation of new accounting system,
    • implementation of the Victorian Government Procurement Board Framework,
    • town planning in relation to local development projects and signage impacting the Shrine Vista Controls.
    • Design of new payroll system, in conjunction with City of Melbourne,
    • implementation of new Enterprise Agreement, in conjunction with City of Melbourne,
    • review and grading of all new position descriptions.
    • Replacement of the simulated Ray of Light projector in the Sanctuary,
    • continued changeover of lighting to LED technology, to reduce energy costs and support low vision visitors,
    • staged replacement of HVAC Environmental plant,
    • sanctuary Control Room & Public Address Refurbishment Project,
    • installation of Sanctuary alcove storage,
    • construction of new Protective Services Officer facilities,
    • construction of south-east meeting room and volunteer briefing room,
    • installation of recording studio,
    • construction of digital production suite,
    • retail food and beverage upgrade project,
    • capital works project—Light Tower Restoration,
    • capital works project—Monument Steps Restoration.

Reviewed 06 April 2023

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