The Corporate Services team – comprising information communication technology (ICT), finance, HR, facility maintenance, corporate governance and compliance – works closely with the Visitor Experience and Public Programs teams and various external parties to safeguard and maintain the Shrine and ensure that administration and operations are managed efficiently.

These are the significant project and improvement works that were completed.

    • Internal audits of Business Continuity Framework and Asset Management Accountability Framework
    • Implementation of Social Procurement Strategy
    • Accomplishment of Victorian Data Protection Security Standards
    • Site security review
    • Town planning in relation to local development projects and signage
    • Upgrade to the Ray of Light in the Sanctuary
    • Continued changeover of lighting to LED technology, to reduce energy costs and support of low vision visitors
    • Staged replacement of HVAC Environmental plant
    • Sanctuary Control & Public Address Refurbishment Project
    • Visitor Centre Digital Donor Board
    • CCTV Upgrade Project (Stage 2)
    • Service Level Agreement for ICT–IT Support
    • Relocation of Fire Hydrant Booster to St Kilda Road
    • Trustee Honour Board updates
    • Update to customer relationship management system
    • Design of new payroll system in conjunction with City of Melbourne
    • Selection, implementation and design of new retail and accounting systems
    • Digital Information Audit, including consolidation of multimedia assets, marketing digital collateral and newly created digital production content
    • Further development of live stream webcasting infrastructure, extending coverage to the Sanctuary
  • ICT upgrades in support of remote digital engagement, including:

    • deployment of laptops to executive and management team
    • boardroom video conferencing
    • desktop upgrades to support remote meetings
    • education program delivery.

Reviewed 01 November 2021

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