The Shrine of Remembrance is Victoria's iconic memorial to the service and sacrifice of Australians in times of war and peacekeeping. It is a building with a soul, attracting up to 700,000 visitors annually and featuring the stories of ordinary people in extraordinary times, whose efforts and experiences helped shape—and continue to shape—our nation.
The Shrine of Remembrance is committed to equality, diversity, and inclusion. We welcome applicants of any: ability, including people with disability; age; cultural background, including Aboriginal and/or Torres Strait Islander Australians; gender identity; parental or carer status; race; religion; sex; or sexual orientation.
Job vacancies
Retail Manager
- Key Managerial Role
- Iconic Melbourne Landmark
- Full-time Permanent Role
- Grade 5.1: $113,022 + super
The Shrine of Remembrance is committed to excellence in all interactions with up to 700,000 visitors annually; and the Retail Manager (RM), plays a key role in in managing the Shrine’s retail store and café’; a new catering, venue hire and event partnership; Shrine tours; and other paid visitor amenities. This role is responsible for the delivery of both strong revenue outcomes and to support the delivery of exceptional visitor experience. This role will also act as Duty Manager as required.
The successful candidate will possess a proven track record of driving business growth and diversifying revenue in a customer facing operating environment, demonstrated success in inventory management and/or product development and extensive front-line management experience. The successful applicant will also possess significant retail management experience and will have highly developed communication, negotiation and interpersonal skills with persuasive abilities and capacity to build and influence networks.
This role is offered on a permanent full-time basis 1.0 FTE. Availability to work Sunday through to Thursday.
How to Apply:
If you're ready to make a meaningful impact and be part of our journey, we'd love to hear from you. Please submit your CV and cover letter addressing the key selection criteria contained in the position description below to www.careers.vic.gov.au . Applications close 5pm Friday 5 September 2025.
Download the Position Description:
For further information about this role please contact Bella Huygens at hrservices@shrine.org.au .
Tertiary student internship program
The Shrine offers student placements when suitable roles are available.
Confirmation details and insurance coverage will be required from the student's educational institute.
Please contact our People and Culture Manager for further information:
Mail: c/o Shrine of Remembrance
GPO Box 1603, Melbourne VIC 3001
phone: 03 9661 8128
email: HRServices@shrine.org.au
Updated