The Shrine of Remembrance is Victoria's iconic memorial to the service and sacrifice of Australians in times of war and peacekeeping. It is a building with a soul, attracting up to 700,000 visitors annually and featuring the stories of ordinary people in extraordinary times, whose efforts and experiences helped shape—and continue to shape—our nation.
The Shrine of Remembrance is committed to equality, diversity, and inclusion. We welcome applicants of any: ability, including people with disability; age; cultural background, including Aboriginal and/or Torres Strait Islander Australians; gender identity; parental or carer status; race; religion; sex; or sexual orientation.
Job vacancies
Director Corporate Services
- Key leadership role
- Iconic Melbourne landmark
- Fixed-term 3 year contract (PESES-1)
The Director Corporate Services is a pivotal member of the Shrine executive leadership team and holds high levels of individual responsibility and accountability. Their actions and performance are significant in sustaining the Shrine’s reputation and in shaping its future. This is a challenging and rewarding opportunity for a visionary leader who thrives in a fast-paced environment. The ideal candidate will be comfortable operating at both a strategic and hands-on level, driving initiatives that align within our organisational goals while actively engaging in day-to-day operations.
This role is offered on a fixed-term, three-year contract.
If you're ready to make a meaningful impact and be part of our journey, we'd love to hear from you. Please submit your resume and a cover letter addressing the key selection criteria contained in the position description below to HRServices@shrine.org.au. Applications close 5pm Friday 30 May 2025.
For further information about this role please contact Genevieve Maguire on (03) 9661 8128.
Commercial Operations Manager
- Key managerial role
- Iconic Melbourne landmark
- Full time permanent role
- Grade 5 $106,534 + super
The Shrine of Remembrance is committed to excellence in all interactions with up to 700,000 visitors annually; and the Commercial Operations Manager (COM) plays a key role in managing the Shrine’s retail store and café; a new catering, venue hire and event partnership; a paid Shrine tour program; commissioned tourism product; tour operator and other commercial licensing; funding applications and reporting; budgeting; and relevant contract management. This role is responsible for the delivery of both strong commercial outcomes and to support the delivery of exceptional visitor experience. This role will also act as Chief Warden and Duty Manager as required.
The successful candidate will possess a proven track record of driving business growth and diversifying revenue in a customer facing operating environment, demonstrated success in inventory management and/or product development and extensive front-line management experience. The successful applicant will also possess a relevant tertiary qualification and/or relevant experience in the cultural, tourism and/or retail sector and will have highly developed communication, negotiation and interpersonal skills with persuasive abilities and capacity to build and influence networks.
This role is offered on a permanent full-time basis 1.0 FTE. Availability to work Monday through to Friday.
How to Apply:
If you're ready to make a meaningful impact and be part of our journey, we'd love to hear from you. Please submit your resume and a cover letter addressing the key selection criteria contained in the position description below to HRServices@shrine.org.au. Applications close 5pm Friday 30 May 2025.
For further information about this role please contact Genevieve Maguire on (03) 9661 8128.
Visitor Services Manager
- Key managerial role
- Iconic Melbourne landmark
- Full-time permanent role
- Grade 5 $106,534 + super
The Shrine of Remembrance is committed to excellence in all interactions with up to 700,000 visitors annually; and the Visitor Services Manager (VSM) plays a key role in ensuring the delivery of an exceptional customer service experience. As a key manager in our Visitor Experience team, you will be responsible for the management, planning and delivery of the Shrine’s visitor services operations, including front of house, venue management, accessibility, and staffing, as well as planning and delivering a wide range of events. The VSM will also be required to act as a Chief Warden and front-of house duty manager and will be required to work Tuesday to Saturday.
The successful candidate will possess demonstrable experience in delivering exceptional visitor experiences, extensive leadership experience and demonstrated experience in all aspects of event management. The successful applicant will also possess a relevant tertiary qualification and/or experience in the cultural, tourism and/or retail sector and will have exemplary interpersonal and communication skills and be a highly adaptable and committed team player.
This role is offered on a permanent full-time basis 1.0 FTE. Availability to work Tuesday through to Saturday.
How to Apply:
If you're ready to make a meaningful impact and be part of our journey, we'd love to hear from you. Please submit your resume and a cover letter addressing the key selection criteria contained in the position description below to HRServices@shrine.org.au. Applications close 5pm Friday 30 May 2025.
For further information about this role please contact Genevieve Maguire on (03) 9661 8128.
Tertiary student internship program
The Shrine offers student placements when suitable roles are available.
Confirmation details and insurance coverage will be required from the student's educational institute.
Please contact our People and Culture Manager for further information:
Mail: c/o Shrine of Remembrance
GPO Box 1603, Melbourne VIC 3001
phone: 03 9661 8128
email: HRServices@shrine.org.au
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