Find out roles and benefits of the program and how to apply.


Young Ambassadors are year 9 and 10 students who participate in programs and commemorative services at the Shrine. 


Duties include:

  • acting as leaders and representatives of future generations at the Shrine
  • encouraging peers and other young people to understand the importance of remembering and honouring Australia’s service community and military history
  • working alongside Shrine professional staff and volunteers


Benefits of the program include:

  • participating in commemorative services
  • building leadership through personal projects connecting the Shrine to visitors and community
  • developing self-confidence and purpose
  • making new friends and working with diverse groups
  • attending programs at the Australian War Memorial in Canberra


Training is given to all Young Ambassadors. This induction will help you more fully understand your new role. If you do have questions please email and we will respond as soon as we can.

How to apply

Applications for the 2022 program will open in term 3, 2021.

Young Ambassadors are appointed for a 12-month period from December each year.

  • Being selected to be a Shrine Young Ambassador is a great opportunity. As a Young Ambassador, you will play an important role in connecting the Shrine with the people of Victoria and beyond. Through you, other students, teachers and the broader community can learn more about the Shrine, its mission and history. By becoming a Shrine Young Ambassador, you will also grow and develop. This is a unique opportunity to broaden your knowledge of history and hone your leadership skills as you work to enhance community awareness about the Shrine.

    Below are some common questions and answers that may help you decide if being a Young Ambassador is right for you.

    Who are the Shrine Young Ambassadors?

    Young Ambassadors are Victorian students going into Year 9 or 10 in 2020. The Shrine encourages students from diverse backgrounds and school sectors to apply.

    What experience do I need?

    No previous experience, qualifications, special knowledge or connections to Australia’s wartime history are required to be a Young Ambassador at the Shrine. You should possess a desire to learn and to build skills. A big part of the role is interacting with visitors to the Shrine, so it is important that you enjoy this. We are looking for students with excellent presentation, communication and interpersonal skills. Everything you need to know for this role is covered in the training.

    What are the benefits?

    You will experience many benefits as a Young Ambassador, including: 

    • The chance to improve knowledge, learn new skills and improve existing skills (ie public speaking, personal communications and history knowledge)
    • Making new friends and meeting a diverse range of new people including veterans and service personnel.
    • Being involved in the commemorative activities such as Anzac Day, Remembrance Day, Legacy Day and Battle for Australia Day.
    • The chance to share family or community experiences of military service
    • Travel to significant sites of remembrance in Australia. Previous trips have included the Australian War Memorial in Canberra.
    • Opportunities to speak at school assemblies and write for school newsletters whilst promoting the Young Ambassador program
    • Opportunities to speak to the media as part of promoting the Young Ambassador program
    • Hours may count towards community service requirements at school

    How much time do I need to commit?

    Young Ambassadors generally perform their duties at the Shrine of Remembrance in Melbourne. There will be 1 Induction session, 3 additional days dedicated to research and skills development as well as an offsite Study trip.

    In addition there are the following regular events:

    • Shrine Young Ambassador Handover service in December.
    • Attend all induction and leadership skill days
    • Attend significant ceremonial days
    • Attend and assist with at some Monthly Remembrance Services (Sundays) 

    What involvement do my parents have?

    Parents of Young Ambassadors are required to provide consent for you to apply to be a part of the program.

    If you are accepted into the program your parents need to:

    • Attend the Shrine Young Ambassador handover service on December 1 2018 with you and attend the afternoon tea with Shrine staff that follows.
    • Provide consent for you to attend the Canberra field trip, including medical and photographic consent
    • Be available to transport you to the Shrine for their commitments at varying times throughout the year.

    What other things will I do during my year as a Young Ambassador?

    After your induction training you will have some great ongoing opportunities to get involved. You will be invited to:

    • Attend and participate at the significant ceremonial days
    • Attend and participate at the Monthly services
    • Participate in orientation, curator or educator led floor talks and training sessions for exhibitions and displays. These are usually offered during school holiday periods for regular Volunteers and Young Ambassadors.
    • Interact with Shrine Staff and Volunteers

    Is there a dress code?

    When representing an organisation, it is important to dress appropriately. When you are on duty you are required to wear their Shrine identification badges and the Young Ambassador blazer (provided) over your school uniform. On the field trip offsite, full school uniform including Young Ambassador Jacket is to be worn. Jeans are not to be worn at any time while on duty as a Young Ambassador.

    What are the national standards for volunteer involvement?

    As a not-for-profit organisation involving volunteers in its work, the Shrine is committed to an ongoing, relevant, high quality Volunteer Program. The Shrine adheres to the National Standards for Volunteer Involvement.

    What are my rights and responsibilities as a volunteer?

    Unlike paid staff, volunteers are not covered by awards or work-place agreements. However volunteers do have rights, some which are set out in legislation and some of which are ethical obligations of an organisation involving volunteers.

    If at any time volunteers have any concerns they should in the first instance contact the Education and Volunteer Manager. All of this is detailed in the Volunteer training.

    For more information on volunteers rights and responsibilities see Volunteering Victoria Guides.

  • This information is indicative only. It provides a general guide as to the commitment required of a Young Ambassador.

    Date Activity Notes
    Sunday 27 October 2019 Applications due Applications submitted via the My Volunteer website 

    The Shrine of Remembrance (Shrine) is Victoria’s pre-eminent memorial to the service and sacrifice of Australian men and women in times of war and peacekeeping. It is a building with a soul, sharing the stories of extraordinary people whose efforts and experiences shaped our nation. Located at the southern end of Melbourne’s cultural precinct, the Shrine is open seven days a week. Over one-million people visit and engage in its commemorative and public educational programs each year.


    Charter The objectives of the Shrine of Remembrance are defined in the Shrine of Remembrance Act 1978, as are the duties of Trustees, which are:

    1. Responsibility for the care, management, maintenance, preservation of the Shrine of Remembrance;

    2. The development, promotion, management and the staging of ceremonial activities and events to commemorate the service and sacrifice of Victorians and Australians in war, conflict, peacekeeping and peacemaking, including, but not limited to, wreath laying and other ceremonial or commemorative activities; and

    3. The development, promotion, management and implementation of public programs to inform, education and promote understanding among Victorians and visitors about the history, experience, service and sacrifice of Victorians and Australians in war, conflict, peacekeeping, and peacemaking, including, but not limited to, exhibitions, lectures, publications, school learning and outreach programs.

    The Trustee's vision for the Shrine is: That all Victorians remember, value and commemorate service and sacrifice."

    This vision underpins the Shrine's stated mission: To engage all Victorians in commemoration through reflection, ceremony, education and learning."

    In bringing this vision to fruition the Shrine Community brings the following values to bear: In all our dealings with the service community, students, tourists and other visitors, staff and volunteers are committed to the values of integrity, loyalty, service, respect and inclusion."


    The Young Ambassador program provides an opportunity for students in Year 9 and 10 to actively participate in programs and commemorative events at the Shrine. Their appointment is for a 13-month period from December to December of the following year. Their key role is to act as leaders within their school and social communities, in addition to representing future generations at Shrine ceremonies. Young Ambassadors encourage their peers and other young people to gain a greater understanding of the importance of remembering and honouring Australia’s service community and military history.


    The day to day running of the Young Ambassadors program is the responsibility of the Education and Volunteer Manager under the supervision of the Director Access and Learning. Young Ambassadors report to the Education and Volunteer Manager (or Duty Manager on weekends) although other staff have frequent interactions including briefing, and providing guidance, directions or instructions.

    • Overall program management: Director Access & Learning
    • Day to day interactions: Education & Volunteer Manager
    • Operational management: Visitor Services & Public Programs teams, Education & Volunteer team, Other Shrine support staff


    After satisfactory completion of induction training Young Ambassadors perform the following duties:

    • Attend and participate as directed at major ceremonial days eg Anzac Day and Legacy Day.
    • Attend and assist staff, volunteers and visitors at the regular Monthly Ceremonies.
    • Proactively greet and welcome Shrine visitors, engage visitors of diverse backgrounds and ages to help make a visit to the Shrine a memorable experience.
    • Undertake a project to research a service person or an aspect of Australia’s military history and prepare it so it is suitable for presentation.
    • Provide support in delivery of Family Holiday programs in school holiday periods.
    • Behave with a mature and responsible attitude.
    • Be respectful of all Shrine staff, Volunteers, Life Governors, Governors and Trustees in all interactions and tasks.


    Email is the primary method of communication and Young Ambassadors will be encouraged to regularly check and respond to emails and scheduling requests on the online portal ‘MyVolunteer’.


    Young Ambassadors will comply with all applicable Shrine Policies and Procedures. These are available to read via the online portal ‘My Volunteer’.


    Young Ambassadors should possess a desire to learn and share their interest in the Shrine and Australia’s wartime and peacekeeping history with visitors. The ability to communicate effectively with Shrine Visitors is an important part of this.


    Young Ambassadors will perform their duties at the Shrine. Times and dates are outlined on the schedule and will vary from year to year. Letters outlining service commitments will be sent to the Young Ambassador’s school principal.


    The following attributes are required:

    1. Tell us about yourself and why you would make a great Young Ambassador
    2. Give an example of when you had to connect with new people. This may be giving a speech, starting at a new job, giving a tour or anything else you can think of. What did you do to make it work?
    3. When have you had to show commitment to a task or role? Explain how you managed your time, what you did to meet the set expectations and what was the outcome.


    • The Shrine of Remembrance adheres to the National Standards for Volunteer Involvement.
    • Volunteers have rights and responsibilities, some of which are enshrined in legislation and some of which are the ethical obligations of an organisation involving volunteers. For more information on volunteers’ rights and responsibilities see Volunteering Victoria Guides
    • The Shrine of Remembrance provides an open, safe and friendly environment for all children. Through the Shrine’s Child Safe Policy and Child Safe Code of Conduct the Shrine will comply with the Victorian Child Safe Standards and the Child Safety and Wellbeing Act 2005 (Vic)
    • Appointment as a Young Ambassador is dependent on successful completion of each step of the application process.
    • Young Ambassadors must read and sign the Volunteer Agreement at commencement of training.
    • Volunteers will be subject to a three-month probationary period from the first training day.
    • Accessibility: The Shrine will continue to create and maintain an accessible and inclusive environment for staff and volunteers.

Reviewed 18 June 2021

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